Shipping Information

Shipping Methods

Your Phin & Lola order will be shipped to the specified address according to the shipping method selected during checkout:

Each item is handcrafted and assembled with love just for you and your loved one. Due to this, please allow 2 - 5 business days for your order to ship.

Once shipped, you can expect delivery within:

USA: 2 - 5 Business Days w/ Standard (1 - 3 Business Days w/ Expedited)

Canada: 5 - 10 Business Days

UK & EU: 3 - 7 Business Days

Australia & New Zealand: 8 - 20 Business Days

Rest of the World: 5 - 10 Business Days

PLEASE NOTE:

The time frames mentioned above for shipping do not include production time.
Each customer is responsible for any customs charges that may be applied to international shipments. Phin & Lola has no control over these charges and is not responsible for any actions taken by customs or delivery services.

Address Information

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.

Shipping Notification

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online.

Estimated Shipping

The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.

PLEASE NOTE:

If your order has not arrived within the estimated Shipping time, or you have additional questions regarding Shipping, please contact Phin & Lola's Customer Carr team.